Best travel insurance for travellers.

Six insurers travellers actually use, ranked on reputation, claims experience and how good the app is, not on commission.

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Six insurers comparedranked on fit, not commission
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Based on traveller reportsfrom forums, Reddit, and reviews
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Most nationalitiesoptions that work for non-US travellers
Real App Store & Play ratingsshown where the insurer has an app
Best overall
Rank#1
Heymondo logo
Heymondo
Best overall, and genuinely app-first
Editor's pickApp-first

One policy for most trips without reading 40 pages of fine print: app-based medical chat 24/7, available to most nationalities, and one of the few insurers here with a genuinely well-rated app. Single-trip, multi-trip and long-stay plans all on one provider.

  • In-app doctor chat, 24/7
  • Available to most nationalities
  • Single-trip, multi-trip and long-stay on one provider
  • Deductible applies per claim, not per year
  • Adventure sports need the add-on
Doctor-chat and claims handled in the app
Our recommendation Excellent App Store464 ratings 4.5/5 Google Play576 ratings 3.5/5 heymondo.com Visit site
Rank#2
Allianz Travel logo
Allianz Travel
Best big-brand pick for trips and families
Big established brandTrips & families

The mainstream choice: a huge, established claims operation, wide distribution across the US, EU and AU, and, unusually for a legacy insurer, a genuinely good app (Allyz). OneTrip plans cover trip cancellation, medical, baggage and interruption in familiar, uncomplicated terms.

  • Large, established claims operation
  • Kids often covered free on family plans
  • Strong annual multi-trip plans for frequent travellers
  • Trip-based, not built for long-term nomads
  • Basic tiers have low medical caps, so check before buying
Well-rated companion app (Allyz)
Our recommendation Very good App Store47k ratings 4.8/5 Google Play5.8k ratings 4.7/5 allianztravelinsurance.com Visit site
Rank#3
Faye logo
Faye
Best app experience (US travellers)
Slickest appReal-time payouts

The closest thing here to a Wise-style app: real-time trip-delay payouts that land in your wallet mid-trip, generous medical and evacuation limits, and a slick, highly-rated app. The catch is it only covers US residents.

  • Real-time payouts for flight delays, often mid-trip
  • High medical and evacuation limits
  • Mental-health, pet-care and CFAR add-ons available
  • US residents only
  • Newer brand, shorter claims track record than the legacy names
Whole experience runs through the app
Our recommendation Very good App Store692 ratings 4.5/5 Google Play315 ratings 4.6/5 withfaye.com Visit site
Rank#4
Genki logo
Genki
Best claims reputation for EU-based long-stay
Trusted on claimsEU long-stay

Berlin-based, underwritten by a major German insurer, and the name nomad communities trust most on actually paying out: approvals happen, payouts arrive, and the policy wording is unusually readable. Monthly cancellable with no minimum term. Web-based rather than app-first.

  • Community reports approved claims over multiple years
  • Monthly cancellable, no minimum term
  • Policy wording in plain language, not legalese
  • No trip-cancellation or baggage cover
  • Euro pricing favours Europeans; no dedicated app
Plain-language policy, claims handled online
Our recommendation Very good genki.world Visit site
Rank#5
SafetyWing logo
SafetyWing
Most popular with long-term nomads
Most popular with nomadsCancel anytime

The default long-stay pick for the nomad crowd: a rolling monthly subscription you can start while already abroad and cancel any time, cheap for under-40s. Worth knowing up front: it's basic medical cover, not full travel insurance, and the app is the weak spot, so judge it on traveller reports and its track record, not the store rating.

  • Monthly subscription, cancel any time
  • One of the cheapest ongoing options for under-40s
  • Can buy and start cover while already abroad
  • The app is poorly rated: loved by nomads, but rough software
  • Basic medical, not full travel insurance; claims need careful documentation
No end date, start cover while already on the road
Our recommendation Solid choice App Store19 ratings 1.5/5 Google Play51 ratings 2.0/5 safetywing.com Visit site
Rank#6
World Nomads logo
World Nomads
Best for adventure activities
Adventure cover250+ activities

The adventure specialist: a published list of 250+ covered activities (scuba, trekking above 4,500m, off-piste skiing, motorbiking with the right licence) is why adventure travellers keep coming back. Buyable from most countries, even mid-trip.

  • One of the widest published activity lists in travel insurance
  • Clear activity definitions at quote time
  • Buyable from most countries
  • User reports of slower trip-cancellation claims
  • Over-priced if you only want basic medical
Covers serious adventure most policies exclude
Our recommendation Solid choice worldnomads.com Visit site

The full breakdown

No insurer pays everything. Every policy here has exclusions, limits, and conditions. The goal is picking the least bad fit for your trip, not a magic safety net.

We looked at the insurers that keep coming up in Reddit threads, nomad forums, and long-trip reports. Then we cut the marketing and focused on two things that actually matter: what they cover when you're far from home, and what real travellers report when they actually claim.

First thing to know: these aren't all the same product. Heymondo, World Nomads, Allianz and Faye are short-trip travel insurance: you buy per trip, cover starts when you leave and ends when you come home, with real trip-cancellation and baggage limits. SafetyWing and Genki are ongoing health-style cover built for people living abroad long-term: monthly subscriptions, strong medical focus, thinner on trip-cancellation and baggage. Pick the category first. Also note: some plans (especially US credit-card policies) are secondary cover, meaning they only pay after any primary health or travel insurance you already have.

A cheap policy is often a trap. A big deductible or a scooter exclusion makes a policy useless when you actually need it. Claims can also be denied if pre-existing conditions aren't declared at quote time, even unrelated ones. Read the exclusions before the price.

If you don't want to think about it, Heymondo is the default for a normal trip and the easiest app to live with. For long-term nomads, SafetyWing is the popular monthly pick (just judge it on traveller reports, not its rough app rating), while Genki is the one nomads trust most on actually paying out. For adventure sports, World Nomads still leads on activity coverage. For a big established brand on a family trip, Allianz. The rest depends on where you live.

Best travel insurance for specific situations
Same six providers, reframed for how people actually pick a policy. One clear winner per context.

🏕️ Best for digital nomads

SafetyWing
Cheapest credible long-stay option

SafetyWing wins on price and flexibility for anyone staying abroad indefinitely. Genki is the stronger pick for claims reliability if you're based in the EU or earning in euros. Both let you start cover while already on the road, which is the thing no annual travel policy will do.

🧗 Best for adventure travel

World Nomads
250+ activities covered without fine-print fights

Few insurers publish an activity list this extensive. Scuba past 30m, trekking above 4,500m, motorbiking with a licence, skiing off-piste. For anyone whose trip has one of those in it, this saves you reading three other policies to find the one exclusion that matters.

👪 Best big-brand pick for families

Allianz Travel
Big established claims operation, kids often free

For a normal family holiday where you just want a name you recognise and a claims department that isn't going anywhere, Allianz is the safe call, and its Allyz app is genuinely good. Heymondo is the more modern, app-first alternative that also covers most nationalities, and Faye is the slickest option if everyone on the policy is a US resident.

When you actually need travel insurance

Plenty of people buy travel insurance they don't need. If your trip is cheap, short, and somewhere with good healthcare (or reciprocal agreements with your home country), the maths often doesn't work out.

Where it earns its keep: medical bills outside your home network, evacuation from remote places, trip cancellation on non-refundable bookings worth thousands, and replacement of expensive gear you can't absorb losing. EU citizens with EHIC/GHIC already have state-level medical cover across the EU (public healthcare only, not repatriation or private care). Brits, Australians and Canadians often have reciprocal arrangements in specific countries. Premium credit cards (Amex Platinum, Chase Sapphire Reserve, Barclaycard Premier) include trip cover if you paid with the card, though benefits are often limited and secondary to any other insurance you hold.

Where it doesn't earn its keep: short domestic trips, trips already covered by a premium card, or anything where the deductible is bigger than the loss you'd swallow anyway.

Questions that come up
The four things travellers email us about after reading an insurance comparison.

🦠 Does it cover COVID-19?

Most policies now cover COVID medical treatment abroad the same way they'd cover any other illness. The part that's still patchy is trip cancellation if you get COVID before departure. Some insurers cover it if you test positive and have documentation; others treat it like any foreseeable event and exclude it.

If COVID cancellation is the reason you're buying, read the "pandemic" and "infectious disease" exclusion clauses before paying. If they're excluded, you probably want a Cancel For Any Reason (CFAR) add-on, which typically adds 30-60% to the premium and refunds 50-75% for any cancellation reason.

Verdict: Medical cover yes. Trip cancellation, check the exclusions page before paying.

🚫 What's typically excluded?

The four exclusions that burn people most: pre-existing conditions (unrelated ones can still void a claim if you didn't declare them), alcohol or drug-related incidents (one beer at dinner has been used to deny claims), riding a motorbike or scooter without a valid licence in your home country, and countries your government has travel-warned against.

Motorbikes are the big one in Southeast Asia. Thailand, Vietnam, Indonesia, Bali, the Philippines. In many cases, policies exclude scooter injuries unless you hold a valid motorbike licence from your home country AND have the right engine-size endorsement. Renting a bike with your car licence does not count.

Verdict: Read the exclusions document, not the glossy plan comparison. That's where the money hides.

💳 Credit card cover vs dedicated policy?

Premium cards can cover real trips. Amex Platinum (US/UK), Chase Sapphire Reserve, Capital One Venture X, and Barclaycard Premier all include some trip protection. For short domestic or regional trips on expensive cards, that's often enough.

Two catches. First, card medical caps are often $25k-$100k, well below a dedicated policy, and evacuation cover is usually modest. Second, many card policies are secondary, meaning they only pay after your primary health or travel insurance, which matters more than most people realise. You also generally have to book the trip on that card to trigger cover.

Verdict: Card for short, low-medical-risk trips. Dedicated policy for long trips, remote places, or anywhere a hospital bill could actually hurt.

📋 How do I not get my claim denied?

Most denied claims are paperwork problems, not coverage problems. Buy the policy before you leave (some benefits only trigger if bought within 14-21 days of your first trip deposit). Declare pre-existing conditions honestly at quote time. Save every receipt, every photo, every police report. File within the insurer's stated window, usually 20-30 days.

The other big one: if you need hospital treatment, call the 24/7 emergency number on your policy BEFORE major procedures where possible. Some policies require pre-authorisation for non-emergency care, and paying up front then claiming back is harder than having them pay the hospital directly.

Verdict: Document from the start, call the hotline for anything serious, and don't fudge the details on the claim form.

🚫 Cheap travel insurance that isn't

If a policy looks 70% cheaper than the others, something is stripped out. Here's where the savings usually hide. Worth reading the exclusions PDF before you buy, not after.

  • Huge per-claim deductibles Some budget policies carry $5,000+ deductibles on medical or trip cancellation. Useless for anything short of a serious hospitalisation.
  • Motorbike and scooter exclusions The #1 way travellers get injured in Southeast Asia, excluded by default on most cheap policies unless you hold a home-country motorbike licence.
  • Alcohol clauses Any injury "in the presence of" alcohol consumption can be excluded. Some insurers use this broadly, not just for drunk incidents.
  • Pre-existing condition traps Non-declared conditions, even unrelated ones, can void a claim entirely. A forgotten blood pressure medication has ended travel-insurance claims.
  • Per-item baggage caps Policies advertising $2,000 baggage cover often cap individual items at $300. Your laptop, camera, and phone are each one item.
The alternative. Pay $20-50 more for a mid-tier plan with a $250 deductible, clear scooter cover (or the explicit add-on), and realistic per-item baggage limits. That premium pays for itself the first time you actually need to claim.

⚙️ Set it up before you fly

Travel insurance is one of those products that's much easier to sort before you leave than after. Some benefits (pre-existing condition waivers, CFAR add-ons) only trigger if you buy within 14-21 days of your first trip deposit.

  • Check your credit card's existing trip cover first, you may already have decent protection
  • Buy the policy within 14-21 days of your first deposit to keep pre-existing waivers available
  • Save the policy PDF offline on your phone (email plus a local copy in Files/Notes)
  • Photograph expensive gear before you leave as claim evidence
  • Verify scooter/motorbike cover explicitly if you'll ride in SE Asia
  • Save the 24/7 emergency number in your phone contacts
  • Know whether your insurer pre-pays hospitals or reimburses after the fact
Verdict: Ten minutes at home saves you a bad afternoon at a hospital admissions desk.
How we ranked these. By popularity with travellers and reputation, not by app score alone. We weighed published cover, aggregated independent reviews, and claims reports from travellers on Reddit and nomad forums, alongside the App Store and Google Play ratings, pulled straight from Apple and Google where the insurer has an app. We didn't file test claims ourselves, and we deliberately don't quote prices here because they change constantly, so confirm the current figure on the provider's own site.

A couple of honest caveats. Some popular names rate higher with travellers than their phone app suggests, SafetyWing being the clearest example: a beloved nomad brand with a poorly-rated app, so judge it on community reports and its claims track record, not the store score. We also don't cover every insurer; there are dozens, and bigger or more traditional names (IMG, Seven Corners and similar) can be the right call for high-risk medical or remote trips even though they didn't make this app-first shortlist. Whatever the commercial relationship, the ranking is our own independent read and isn't swayed by it.